Cookie Policy
London Elite Exams strictly adheres to JCQ regulations and UK law to ensure a secure, transparent, and fair examination environment for all candidates.
Last reviewed: 5 October 2026
Your current choice is stored on this device.
Change it whenever you like — the banner reopens with your preferences.
1. What this policy covers
This policy explains how London Elite Exams Limited, trading as London Elite Exams ("we", "us"), uses cookies and similar technologies — including browser local storage and session storage — on londoneliteexams.co.uk. It should be read with our Privacy Policy, which explains how we handle personal data more generally.
2. What cookies and similar technologies are
A cookie is a small text file that a website stores on your device so it can recognise your browser on later requests. Local storage and session storage are browser features that do the same job without being sent to the server on every request. This policy covers all of them.
3. How your choices work on this site
- On your first visit a small banner offers Accept all, Reject and Preferences. Analytics are active by default. Choosing Reject switches them off at once, removes their cookies and keeps them off on later visits.
- Your choice is saved on your device (
lee_cookie_consent) for 12 months, after which the banner is shown again. - You can change your choice at any time via Cookie settings in the page footer or the button at the top of this page.
- Rejecting never restricts booking, paying, logging in or any other part of the service.
4. Strictly necessary (always on)
These make the site work and keep your account and booking secure. They cannot be switched off. None of them is used for tracking or advertising.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| session | London Elite Exams | Keeps you signed in to the Candidate Portal (secure, HTTP-only). | 24 hours |
| admin_session | London Elite Exams | Staff sign-in to the administration area (secure, HTTP-only). | 24 hours |
| trusted_device | London Elite Exams | Remembers a staff device that has completed two-step verification, so a code is not needed every time. | 10 days |
| callbackUrl | London Elite Exams | Returns you to the page you were on after signing in. | Minutes |
| lee_cookie_consent (+ _at, _v) | London Elite Exams | Records the cookie choice you made, when, and which version of this policy it applied to. | 12 months |
| lee-booking-active | London Elite Exams | Remembers which booking you are in the middle of, so you can return to it and reach your status page. | Until cleared |
| lee_referral_code / lee_referral_time | London Elite Exams | Keeps a referral code you arrived with so the discount is applied when you book. | 30 days |
| student_name, student_email, student_avatar | London Elite Exams | Shows your name in the portal header without an extra request. Set only after you sign in. | Until sign-out |
| jcq_banner_dismissed, recent_activity_dismissed | London Elite Exams | Remembers that you closed the deadline banner or the activity notice for this visit. | This tab |
5. Analytics & performance (on by default — you can reject)
Unless you choose Reject (or switch analytics off under Preferences) we load Google Tag Manager, which in turn loads Google Analytics 4. It tells us, in aggregate, which pages are read, where visitors arrive from and where they give up — for example whether the booking form is confusing on a particular step. Google Analytics 4 does not log or store IP addresses, and we never see who an individual visitor is.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes one browser from another with a random identifier. | Up to 2 years |
| _ga_<id> | Google Analytics | Keeps the current visit ("session") state for our property. | Up to 2 years |
| _gid, _gat_* | Google Analytics | Older GA identifiers that Tag Manager may still set; distinguish visitors and limit request rate. | 24 hours / 1 minute |
Should we add another analytics or advertising tool in future, it will sit in this same category, it will be switched off by the sameReject choice, and this table will be updated first.
Our own visit counter. Separately, our server counts page views for our own statistics. It sets no cookie and stores nothing on your device. Visitors are counted with a one-way code that changes every day, is never linked to your identity and is discarded after the day ends; your IP address is not stored.
6. Third parties and international transfers
Analytics data is processed by Google LLC (Google Ireland Limited for the UK and EEA) and may be transferred to the United States under the UK International Data Transfer Addendum and Google's standard contractual clauses. Google's own policies apply to its processing: policies.google.com/privacy and how Google uses data from partner sites. Essential cookies are set by our own website and are not shared with anyone.
7. Payment, maps and embedded content
Bank-transfer payment uses no third-party cookies. If card payment is enabled in future, the payment provider's own strictly necessary fraud-prevention cookies will be set only on its checkout page and described here first. Links to Google Maps open in a new tab on Google's site; we do not embed maps or videos that set cookies on our pages.
8. Managing cookies in your browser
Besides our settings panel, every browser lets you block or delete cookies: see the help pages for Chrome, Safari, Firefox and Edge. Blocking strictly necessary cookies will stop you signing in or completing a booking.
9. Changes to this policy
We review this policy whenever we add or remove a tool, and at least once a year. The "Last reviewed" date at the top shows the current version.
10. Questions and complaints
Email info@londoneliteexams.co.uk or write to London Elite Exams Limited, Office 2070, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, telephone 0303 123 1113.